• Home
• My Account
• Our Play Sets
  • 2009 Play Sets
  • 2024 Play Sets
  • 2023 Play Sets *
  • 2022 Play Sets *
  • 2021 Play Sets *
  • 2020 Play Sets *
  • 2019 Play Sets *
  • 2018 Play Sets *
  • 2017 Play Sets *
  • 2016 Play Sets *
  • 2015 Play Sets *
  • 2014 Play Sets *
  • 2013 Play Sets *
  • 2012 Play Sets *
  • 2011 Play Sets *
  • 2010 Play Sets *
  • 2009 Play Sets *
  • 2008 Play Sets *
  • 2007 Play Sets *
  • 2006 Play Sets *
  • 2005 Play Sets *
  • 2004 Play Sets *
  • 2003 Play Sets *
  • 2002 Play Sets *
  • 0 Play Sets *
  •      * Discontinued
• Contact Us
  • Warranty
  • FAQ's

Frequently Asked Questions

Q: What size of play area do you recommend around the playset so my child may play safe?
A: We recommend at least a six-foot play perimeter around the playset.

Q: My swing set seems to sway or rock too much. What is wrong?
A: Rocking is caused my uneven ground or obstructions such as rocks, roots, etc. under the ground rails. These obstructions should be removed and the ground underneath leveled to prevent rocking. If the fort itself is moving, it is usually caused because the fort is not staked down. Staking is required and will stop most of the movement.

Q: The end ladder is not straight up and down. What is wrong?
A: Nothing is wrong. The end ladder does not form a 90 degree angle. It has an angle to it.

Q: My wood appears to be cracking. Is that a problem?
A: No, expansion and contraction of wood due to weather changes will cause slight cracking (technically called checking) and distortion. These are natural characteristics of wood and do not affect the structural integrity of the playset.

Q: My 2x4 boards do not measure 2"x4". Why not?
A: It has been common practice in the U.S. to use the rough-cut dimension from a sawmill to describe the width and height of a particular piece of lumber. Many retailers, designers, contractors and manufactures utilize this description with a common and accepted knowledge that the actual size will vary from this description. Our sets are designed using the actual dimension. This ensures the sets will be assembled properly and be safe for the recommended use.

Q: How often should I re-stain my playset and what should I use?
A: The playset should be checked at least once a year depending on the weather. Lightly sand any rough areas and re-stain the set with a waterborne transparent stain.